Very poor service. Sit here all day on the 7th of July. Two workers scheduled. One shows up for ten minutes. It is almost four o'clock in the afternoon and the other Health Worker has not called or shown up. What kind of outfit is this. I would change my name also if...Read more
I had a lumbar spinal fusion and was set up with Gentiva (Newberry SC) for PT. I was scheduled to have 3 months of PT and got 5 visits and they never showed back up. I called and the secretary had one of the therapist (Gary) call me back. He blamed it on my insurance...Read more
The physical therapy service I received were wonderful. My complaint is about billing. An invoice posted twice to my account. The representative indicated on 2 separate occasions that it must have been a glitch in the system. The "glitch" was not corrected within 3...Read more
Awful experience - Gentiva Brentwood Tn
My mom was using their services after a house stay and they were awful. The nursing staff was good but their dependability was the worse. We had their service for 14 weeks and only saw them for 6 weeks. They never showed when their suppose to arrive. Poor communication. Called office several times but the issue wasn't resolved. Bad experience.
Gentiva - Not what it seems
Clinicians are wonderful and hard working. Management is the wolf in sheep's clothing. They could care less about how hard you work for them. They can't maintain a stable staff causing inconsistencies in caregivers to see patients. With the kindred buy out it's even worse.
Gentiva Home Health Care Review
They are arrogant money grabbers. The patient comes after their egos and greed. Avoid these people. If you have Blue Cross & Blue Shield insurance, then they will be sent your way. I do not understand that one. BCBS is reputable and fair in their dealings with me as a customer, but these people ruin the whole soup.
Gentiva Nurse Review
Terrible and rude nurses ! Do not use their services unless you hate your family member. The nurse Paula was extremely rude and wrong. Their oncall nurse was too busy telling a story to take care of my moms emergency . DO NOT USE THEM .
A cover up and liars. Don't hold your breath on the weekend as they may refuse to show up. I have been the only caregiver for a 64 year old veteran with chf. He was retaining fluid and very weak so I brought him to the ER. They admitted and kept him for a week and he...Read more
This is pertaining to an individual who was recently recruited as a Sales Representative for Gentiva. This female individual has a friend, commonly known as Chubby, that works for Kennestone Hospital, Marietta GA. I was admitted to Kennestone Hospital, Marietta GA...Read more
Please do not use this company without doing research on the gentiva in your area, our area is Grayson GA and we are very disappointed. my dad has only been home for two days and already this company has been totally unorganized and pretty much dropped off medicine and...Read more
Gentiva in las Cruces NM right now is the best in town. From Customer Service to Physical Therapists, Occupational Therapist, Nurses are very compassionate, professional, and treat the patients with respect but also like one of their own family. They are committed to...Read more
- Top notch professionals
I had a previous bad experience with Gentiva Sandy Springs over a year ago and did not want to use them. However, I was told that they were the only home health to accept my grandmother so I let them see my grandmother. The nurse that came out was ok but I got a call...Read more
The Genitiva "team" of employees who visited my dad in the hospital were very misleading. One of the many half truths that I was told is that the transportation from the hospital to their facility would be covered by medicare 100%. I have received a bill from the...Read more
I didn't like
- Sales tactics
My precious mother has been a heart patient with amazing fight and zeal and has had amazing care for 40 years from cardiologists, family and family Doctors and nurses. Under the advice of a Gentiva Sales person whom we knew from another place, I signed my mom up with...Read more
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