My precious mother has been a heart patient with amazing fight and zeal and has had amazing care for 40 years from cardiologists, family and family Doctors and nurses. Under the advice of a Gentiva Sales person whom we knew from another place, I signed my mom up with...Read more
Atlanta Billing Director stated in front of 3 staff members. "I do not care if there is a consent form or not" I will bill the patient and outstanding funds and send to collections to get Gentiva's money." "Most of the time a patient does not remember if we told them...Read more
Some Gentiva home care employees at the Gastonia, North Carolina facility needs retraining on customer service / personal hygiene / and Sanitary Procedures. They don't wash there hands and when they do they use the kitchen sink. Why not the bathroom sink where you can...Read more
Dallas, North Carolina
Gentiva Manager Review
The clinical manager in parkersburg wv...She is unprofessional, rude and hostile.....Does not belong in this line of work!!!!! Corporate needd to termibate her immediately or record her calls so they know how she treats people on the phone!!
Gentiva Home Health Care Review
My mother just called me very upset. She said that she was dismissed from Gentiva services because she has bugs in her house. I used to work for home health & went into houses that had bugs. I call this discrimination.
Gentiva Hospice Service Review
The social worker thatbwe had was rude and treated us real bad! Come to find out she was my sister in laws friend. That social worker had us leave after they took my love one away to be cremated... his death wish was deny... i would never go with this company and to deal with those kind of social worker. ..
I worked for Gentiva/Kindred Healthcare for 3 months as a marketing representative. I was hired by an Area Manager who appeared very professional but one month later a new Sales Manager was hired for my division. This new Sales Manager was verbally abusive and...Read more
On Sept. 12 of 2015 I hired Gentiva (now Kindred I believe) Hospice out of Conroe, TX to provide at home services to my dad who was returning home from the hospital following pneumonia. He only qualified for hospice services based on a diagnosis of Parkinson's. We...Read more
The Birmingham, AL Hospice branch is unprofessional and uncaring. They have their own prejudices and are very uncouth. Do not expect them to communicate with the family on any issues. They appear to lack the training and/or experience to deal with patients with...Read more
I didn't like
- Employee attitude
- Staff and services
My father was dropped after a rough patch of 3 hospital visits in a short time. This ended up to be to his benefit because we went with another company and he is doing great! They dropped him because those 3 hospital stays means to their data that they aren't doing...Read more
Gentiva was assigned by primary care as physical therapy provider for my parents. Seemed good at first left a lot of information concerning the therapy, then it all went in the hand basket. Scheduling was a nightmare as my parents had other Dr. appointments and...Read more
The initial intake notes specified "skilled nursing 2 times per week for 8 weeks with an additional 3 visits as necessary. They NEVER came 2 times a week. They only left additional wound care supplies if requested and then reluctantly. When they did come they barely...Read more
Stroke victim was suspected of wanting to commit suicide after pulling loose his PEG-tube feeding. Gentiva was called to place him into hospice and were told they had to ask the patient for permission. They did and pt. indicated he wanted to live. Patient's significant...Read more
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