Gentiva Home Health Care Review
They are arrogant money grabbers. The patient comes after their egos and greed. Avoid these people. If you have Blue Cross & Blue Shield insurance, then they will be sent your way. I do not understand that one. BCBS is reputable and fair in their dealings with me as a customer, but these people ruin the whole soup.
I had a previous bad experience with Gentiva Sandy Springs over a year ago and did not want to use them. However, I was told that they were the only home health to accept my grandmother so I let them see my grandmother. The nurse that came out was ok but I got a call...Read more
The Genitiva "team" of employees who visited my dad in the hospital were very misleading. One of the many half truths that I was told is that the transportation from the hospital to their facility would be covered by medicare 100%. I have received a bill from the...Read more
I didn't like
- Sales tactics
My precious mother has been a heart patient with amazing fight and zeal and has had amazing care for 40 years from cardiologists, family and family Doctors and nurses. Under the advice of a Gentiva Sales person whom we knew from another place, I signed my mom up with...Read more
Atlanta Billing Director stated in front of 3 staff members. "I do not care if there is a consent form or not" I will bill the patient and outstanding funds and send to collections to get Gentiva's money." "Most of the time a patient does not remember if we told them...Read more
Some Gentiva home care employees at the Gastonia, North Carolina facility needs retraining on customer service / personal hygiene / and Sanitary Procedures. They don't wash there hands and when they do they use the kitchen sink. Why not the bathroom sink where you can...Read more
Dallas, North Carolina
Gentiva Nurse Review
Terrible and rude nurses ! Do not use their services unless you hate your family member. The nurse Paula was extremely rude and wrong. Their oncall nurse was too busy telling a story to take care of my moms emergency . DO NOT USE THEM .
I worked for Gentiva/Kindred Healthcare for 3 months as a marketing representative. I was hired by an Area Manager who appeared very professional but one month later a new Sales Manager was hired for my division. This new Sales Manager was verbally abusive and...Read more
On Sept. 12 of 2015 I hired Gentiva (now Kindred I believe) Hospice out of Conroe, TX to provide at home services to my dad who was returning home from the hospital following pneumonia. He only qualified for hospice services based on a diagnosis of Parkinson's. We...Read more
The Birmingham, AL Hospice branch is unprofessional and uncaring. They have their own prejudices and are very uncouth. Do not expect them to communicate with the family on any issues. They appear to lack the training and/or experience to deal with patients with...Read more
I didn't like
- Employee attitude
- Staff and services
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