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I fired Gentiva. I am responsible for the care and services that my mother and father recieve and the nurse sup.,the nurse assigned to the care of my parents and management invaded everyone's privacy in a horrible way. I asked them to be professional and to remember...
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1.0
#1201206

REPORT THEM to Department of Health and the ATTORNEY GENERAL'S OFFICE ! Never trust them with yourself or your loved ones ! The BAD :They provide poor care purposely! They're contracted with Kindred Facilities to kick you OUT of their house to get more money in their...
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2.8
#1123713
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Awful experience - Gentiva Brentwood Tn

My mom was using their services after a house stay and they were awful. The nursing staff was good but their dependability was the worse. We had their service for 14 weeks and only saw them for 6 weeks. They never showed when their suppose to arrive. Poor communication. Called office several times but the issue wasn't resolved. Bad experience.
#1115455
Very poor service. Sit here all day on the 7th of July. Two workers scheduled. One shows up for ten minutes. It is almost four o'clock in the afternoon and the other Health Worker has not called or shown up. What kind of outfit is this. I would change my name also if...
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Anonymous
Marcia

BTW: Gentiva has now changed their name by either simply changing it to Kindred at Home,mor by buying or merging with Kindred at Home. The same lack of communication and pro...

1.0
I didn't like
  • Lack of communication
#1071157

I had a lumbar spinal fusion and was set up with Gentiva (Newberry SC) for PT. I was scheduled to have 3 months of PT and got 5 visits and they never showed back up. I called and the secretary had one of the therapist (Gary) call me back. He blamed it on my insurance...
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#1066394
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Gentiva - Not what it seems

Clinicians are wonderful and hard working. Management is the wolf in sheep's clothing. They could care less about how hard you work for them. They can't maintain a stable staff causing inconsistencies in caregivers to see patients. With the kindred buy out it's even worse.
1.0
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Product or Service Quality
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#1050019
The physical therapy service I received were wonderful. My complaint is about billing. An invoice posted twice to my account. The representative indicated on 2 separate occasions that it must have been a glitch in the system. The "glitch" was not corrected within 3...
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3.8
I liked
  • Physical therapy
I didn't like
  • Billing
#1017365
A cover up and liars. Don't hold your breath on the weekend as they may refuse to show up. I have been the only caregiver for a 64 year old veteran with chf. He was retaining fluid and very weak so I brought him to the ER. They admitted and kept him for a week and he...
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1.0
#1012473
This is pertaining to an individual who was recently recruited as a Sales Representative for Gentiva. This female individual has a friend, commonly known as Chubby, that works for Kennestone Hospital, Marietta GA. I was admitted to Kennestone Hospital, Marietta GA...
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Anonymous
Anonymous

Further to this individual working for GENTIVA, it's even disappointing that this individual, being a single mother of an 8 yr old boy, indulges in illicit drug use and quite ...

#1004108

Contact Gentiva

Mailing Address:
Gentiva
Kindred at Home 680 South Fourth Street Louisville, KY 40202
Louisville, KY 40202
Phone:
(800) 877-8574
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Gentiva Products and Services

Please do not use this company without doing research on the gentiva in your area, our area is Grayson GA and we are very disappointed. my dad has only been home for two days and already this company has been totally unorganized and pretty much dropped off medicine and...
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Gentiva
Gentiva
Gentiva Verified Representative

Hello, please know we take your concerns very seriously. I would like to send your comments to the faciliy administration for investigation, however, I will need more informa...

1.0
#986860