On Sept. 12 of 2015 I hired Gentiva (now Kindred I believe) Hospice out of Conroe, TX to provide at home services to my dad who was returning home from the hospital following pneumonia.
He only qualified for hospice services based on a diagnosis of Parkinson's. We decided to go with hospice care because I stupidly thought we would get more nursing support going home with oxygen. I badgered these people about making sure we had working equipment as well as nurses to train homecare staff and family in use of O2 equip. My dad died within two hours of returning home while *** Gentiva nurse sat at his kitchen table doing paperwork and never checking his machine for proper functioning.
It was not working. My dad was a career pilot, a jet fighter pilot in the Air Force for 25 years before going into the private sector. He was a supremely skilled pilot who was not afraid of anything about a plane. Only of loosing oxygen at altitude.
He had dreams of the oxygen failure the week prior to his death. GENTIVA HOSPICE FAILURE TO PROVIDE DUE DILIGENCE IN PATIENT CARE CAUSED HIS DEATH. The humidifier bottle was mis-threaded on to the oxygen equipment when he arrived home and the so called nurse never once checked it and ignored O2 sats in the 80s.
I fought very hard to get them to review all records which I have showing their negligence and they deny any responsibility because they can. Tort reform in Texas makes it impossible to get legal representation even though I have been assured there is obvious liability.
This reviewer shared experience about "death of my father" and wants this business to "i want what i have been promised from this company and that is a face to face conversation with clinical administration staff to review records and answer my questions and, dear god, put a simple procedure in place so this never has to happen again". innovateandrea is overall dissatisfied with Gentiva. The most disappointing about gentiva medical care at Gentiva was service, staff and services and equipment Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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