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Gentiva Manager Review

The clinical manager in parkersburg wv...She is unprofessional, rude and hostile.....Does not belong in this line of work!!!!! Corporate needd to termibate her immediately or record her calls so they know how she treats people on the phone!!
3.1
Details
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#869009

My father was dropped after a rough patch of 3 hospital visits in a short time. This ended up to be to his benefit because we went with another company and he is doing great! They dropped him because those 3 hospital stays means to their data that they aren't doing...
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Anonymous
Anonymous

Hello, I appreciate you sharing your experiences with us. We take your concerns seriously. Our goal is to respond to you within 48 hours. Please send your contact information...

#860440
Gentiva was assigned by primary care as physical therapy provider for my parents. Seemed good at first left a lot of information concerning the therapy, then it all went in the hand basket. Scheduling was a nightmare as my parents had other Dr. appointments and...
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Anonymous
Anonymous

Hello, please know that we take these concerns very seriously and would like the opportunity to discuss them directly. I've passed along your review to the facility administr...

1.5
I liked
  • Information provided
I didn't like
  • False statements
  • Service
  • Lack of communication
#854262
The initial intake notes specified "skilled nursing 2 times per week for 8 weeks with an additional 3 visits as necessary. They NEVER came 2 times a week. They only left additional wound care supplies if requested and then reluctantly. When they did come they barely...
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Anonymous
Anonymous

I agree, Gentiva provides the worst wound care ever. I get back to my client in a week and see that care has obviously "not" been provided properly. The wound had tripled in s...

Anonymous
Anonymous

Hello, I'm very sorry to hear about your experience. Please know that we take these concerns very seriously and would like the opportunity to discuss them directly. I've passe...

1.0
#835522
Stroke victim was suspected of wanting to commit suicide after pulling loose his PEG-tube feeding. Gentiva was called to place him into hospice and were told they had to ask the patient for permission. They did and pt. indicated he wanted to live. Patient's significant...
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Anonymous
Anonymous

Hello, I'm very sorry to hear about your experience. Please know that we take these concerns very seriously and would like the opportunity to discuss them directly. I've pas...

Anonymous
Anonymous

Hello, I'm very sorry to hear about your experience. Please know that we take these concerns very seriously and would like the opportunity to discuss them directly. I've pas...

i had complete right knee replacement 2 weeks ago. I live in the country in a very small town. My doctor recommended gentiva to come a couple weeks until I could go to a PT in town as there is only mine place in town that accepts my insurance and they were closed the...
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Anonymous
Anonymous

Hello, I'm very sorry to hear about your experience. Please know that we take these concerns very seriously, and would like the opportunity to discuss them directly. I've pass...

Carpenter, Wyoming
#824363
The Stockbridge location has so many internal problems they can not possibly offer their clients anything beneficial. Very inconsistent with their client care, they do not return phone calls, they do not follow up with their clients, and they don't show up for all...
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Anonymous
Anonymous

I appreciate everyone taking the time to post their experiences with this company it has diffidently played a BIG part on my decision to use another company.

Anonymous
Anonymous

We've had problems too. Arrived unprepared at times, service was a little too "casual" and didn't show up on a more important appointment day when we needed it most.

#824235
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Gentiva Home Health Care Review

My mother just called me very upset. She said that she was dismissed from Gentiva services because she has bugs in her house. I used to work for home health & went into houses that had bugs. I call this discrimination.
Woodland, Alabama
#801645
Mentally insane quackery . im too embarassed for them to even talk about it. I have nurse education and exercise physiology. They followed me home from tbe hosoital visit forcmy mother and the malecnurse askedxmy husband repeatedly to help him tilt my mother to place a...
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3.0
#801170
I do not reccommend this company. Treats the patient and family with very little respect regarding refusal to give appointment time frame or even day until I insisted. Individuals who work for company nice enough, but company seems to have overall attitude of doing the...
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1.8
#796705