371 views
1 comment

When someone has been in an accident and gotten badly hurt, he can have nurses, physical therapists, supervisors, coming over all the time. The people at Gentiva don't coordinate with each other at all; you could have three of them calling you and wanting to come at the same time.

They call and say, I'm coming over. They might call at 9am and say, I'm coming in 30 minutes. They might call Sunday night and say, I'm coming tomorrow morning.

If you don't say, "Sure, my plans don't matter, come on over" you might lose that visit. Their schedule is everything and yours is nothing.

Reason of review: Poor customer service.

Location: Hendersonville, North Carolina

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I really wish that I had read reviews before I welcomed these folks into our home.

Gentiva Reviews

  1. 18 reviews
  2. 7 reviews
  3. 3 reviews
  4. 2 reviews
  5. 3 reviews
Gentiva reviews